Technical Support

NOTE: You must follow the instructions provided from your course professor (syllabus) in order to self-register for an exam, APA course, or ALC module. We WILL NOT register you separately from the course instructions – you must self-register. 

If you have self-registered and still need assistance, please consider the following: 

  1. If you cannot find your access link, please use the access link request form.
  2. If you need your completion certificate re-sent, please use the certificate request form.
  3. If you do not know the e-mail address you used when you self-registered, complete the access link request form.
  4. If you need to change your email address, use the change email form.
  5. For technical support help, please refer to the Frequently Asked Questions Guide.
  6. If the problem concerns issues with your e-mail address, then please complete a support request form

If you experience further issues or your issue is not related to the above listed areas, please contact us at 877.260.1555 or complete a support request form